No, but one of our party planners will contact you by email within 1 business day! After checking availability you’ll be booked into our system and sent a confirmation email.
The sooner the better, especially for a Ride Pack or Fort Pack as time slots are more limited. We just need an approximate number of kids to make the booking — that guest count can be adjusted once RSVPs come back.
All prices shown on our website are per person and without tax. Multiply the package price by the number of kids to get your estimated grand total (before tax).
For extra fun you can add the play centre or ride tickets (quantity of 2 or 4) to your party package. The add on price is added to the package price you pay for each guest. Every party guest gets the same add on if you want one. The exception would be a play centre add on when some guests are over the age of 12.
We need to know your preferred date, time and package. An estimated guest count is also needed so we hold enough space — this number can be adjusted once RSVPs come back.
You only need to prepay if the booking is for 19 guests or more. In that case, payment is due by the Tuesday before your party. Any no shows are refunded on party day though!
The number of rides your guests can go on will depend on which ones they select! The Go-Karts, Rock Wall and Dark Ride XD require 2 tickets. All of our other rides only need 1 ticket.
Crawlers can use the play centre for free when part of a paying group (a birthday party, for example). Children under the age of 3 require adult supervision inside the play centre because there is no designated toddler area. There is no cost for adults to gain access but everyone needs to be wearing socks.
Please put a start time that is 15 minutes earlier than your booking, especially if it’s a Bowl Pack or Mega Pack. This gives your guests extra time to arrive and get settled.
This will vary by package and whether or not you do add ons. The shortest party will be about 2 hours. Just ask your party planner for a time estimate based on your specific package!
Bowling is first and lasts an hour. Following that you get 1 hour of reserved seating in the lounge (for pizza). Then it’s free time for any other entertainment up until we close!
No but specific tables are marked off for you in a larger room. Bowl Pack and Mega Pack parties are seated in the lounge for 1 hour. Ride Pack and Fort Pack parties get 2 hours of seating in the Rides Room.
We guarantee 2 extra seats for every 6 party guests. For example, a booking for 12 kids would come with 16 seats in total. Please let us know if you require additional seating and we’ll try to accommodate your request.
The seating area is undecorated so you can go with a theme of your choosing! Tablecloths and balloons are popular choices. Please do not tape to our walls or bring in a piñata.
Yes, everything for serving the pizza meal is provided by us. Remember to bring plates, forks, napkins and candles of your own if you choose to bring a cake.
Yes, a birthday cake (or cupcakes) is the only exception to our “no outside food/drink” policy. Remember to bring your own plates, forks, napkins and candles for serving the cake.
Yes, there are freezers in our kitchen for storing it. There is also some freezer space at the Rides Room desk if you check in there for a Fort Pack or Ride Pack party.
There is a cake drop off window across from the main desk (opens into our kitchen). If you're checking in at the Rides Room desk, we also have cake storage options there (freezer, fridge, shelf).
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